I came in again today, this time with my new Trek, and not only did everyone I had talked to remember me, but they continued that excellent, understanding service. I wanted my new bike to fit my old rack but it didn't - they still worked together and tried to find me a solution to keep my old rack (i.e.: different adapter styles). At no point did anyone pressure me into a new rack or make me feel dumb for wanting a rack on a road bike.
So nice! I took my bike for a tuneup, and they put some air in my tires and let me know that it didn't need a tuneup. Showed me how to use a bike pump and helped me getting my bike out of and into my car. Didn't charge me a thing.
I went to another bike shop in town and was told 20 per piece *(40) and 40 labor.
Super helpful. Bought a defective lock and I exchanged it the next day, no hassles. Very quick both times--will definitely come back for more. Also a bunch of sexy bikes to look at and right off of a parking protected bike lane to boot.
With personable and passionate people that don't pressure you to buy, Wheel&Sprockets is definitely my shop from here on out.
Came in here casually to see if my current bike could be serviced. After some time discussing my options it became clear I would be more comfortable on a newer bike (I was riding a 1983 Schwinn Traveler - one in the wrong size at that).
This being said, at no point did anyone pressure me into purchasing a new bike - they continued to try to find solutions for my current bike as they could tell I was attached to it. They gave me as many options as possible, a new bike only being one, and let me decide.
inquired about bike gear shifter replacement, i was told 100+ 100 labor.
Great bike shop! I purchased my Trek Lexa here three years ago and have been taking it in for winter tuneups ever since. Great staff fit me to the right bike and keep it riding like a dream!
Wheel Sprocket is a US Bicycle Store based in Evanston, Illinois. Wheel Sprocket is located at 1027 Davis St, Evanston, IL 60201, USA.
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